Frequently Asked Questions

How do I make an appointment?

If you have any questions or are ready to schedule your first session, don’t hesitate to contact us directly or simply click Contact Us and send us a message.

 

What hours are you available?

Our hours are based on appointments scheduled. We will work closely with you to find a time that meets your needs.

Where do we meet?

Visit our Office Location page for more information, including a map, driving and bus directions, and parking information.

What are your fees?

Rates vary; usually they’re determined by our contract with your health plan. 

Fee For Service

In addition, we are a fee for service provider. Please read the following information regarding how this may be advantageous for you.
 

Privacy Advantages

Many people are choosing not to use their insurance benefits for therapy/mental health services out of concern for their privacy. It is important to know that submitting a claim to an insurance company gives them access to your records. It could be that an insurance company will require more information about your situation than you may be comfortable disclosing.

In addition, insurance companies require clients to be given a mental health diagnosis in order to process payment for services. It is important to know that a mental health diagnosis becomes a part of your permanent health care record.

The only way to know that your information will remain private is to avoid involving a third party payor. Many people prefer to pay directly, as is the situation with a fee for service provider who does not report to insurance companies.

 
How Fee for Service Payment is Received

Payment is received at the time of service and can be made in the form of cash, check, or credit card (Visa or MasterCard). Please note that there is a $45.00 service fee for returned checks in addition to what your bank may charge you. Payments made by check or credit card will result in identifying information appearing on your statements.
 

What forms of payment do you accept?

Cash, checks, and most major credit cards are accepted.

What is your cancellation policy?

A minimum of 48 hours notice when canceling an appointment is needed; otherwise there will be a cancellation charge.

Frequently Asked Questions

How do I make an appointment?

If you have any questions or are ready to schedule your first session, don’t hesitate to contact us directly or simply click Contact Us and send us a message.

 

What hours are you available?

Our hours are based on appointments scheduled. We will work closely with you to find a time that meets your needs.

Where do we meet?

Visit our Office Location page for more information, including a map, driving and bus directions, and parking information.

What are your fees?

Rates vary; usually they’re determined by our contract with your health plan. 
 

Fee For Service

We are a fee for service provider. Please read the following information regarding how this may be advantageous for you.
 

Privacy Advantages

Many people are choosing not to use their insurance benefits for therapy/mental health services out of concern for their privacy. It is important to know that submitting a claim to an insurance company gives them access to your records. It could be that an insurance company will require more information about your situation than you may be comfortable disclosing.

In addition, insurance companies require clients to be given a mental health diagnosis in order to process payment for services. It is important to know that a mental health diagnosis becomes a part of your permanent health care record.

The only way to know that your information will remain private is to avoid involving a third party payor. Many people prefer to pay directly, as is the situation with a fee for service provider who does not report to insurance companies.

 
How Fee for Service Payment is Received

Payment is received at the time of service and can be made in the form of cash, check, or credit card (Visa or MasterCard). Please note that there is a $45.00 service fee for returned checks in addition to what your bank may charge you. Payments made by check or credit card will result in identifying information appearing on your statements.
 

What forms of payment do you accept?

Cash, checks, and most major credit cards are accepted.

What is your cancellation policy?

A minimum of 24 hours notice when canceling an appointment is needed; otherwise there will be a cancellation charge.